Refund policy
Return & Refund Policy
I take great care in creating and packaging my artwork and art merchandise. Please read my return policy carefully before making a purchase.
Returns & Exchanges
Original Paintings – Final Sale
All original paintings are one-of-a-kind and final sale. I do not accept returns or exchanges for original artworks. Please review product photos and descriptions carefully before purchasing. If you have any questions, feel free to contact me before placing an order.
Art Merchandise (Prints, Postcards, Bookmarks, etc.)
I accept returns and exchanges for art merchandise within 14 days of delivery.
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- Contact me within 14 days of receiving the item.
- Ship the return within 30 days.
- The item must be unused and in its original packaging.
Conditions of Return
- You are responsible for return shipping costs.
- If the item is not returned in its original condition, I may deduct a portion of the refund to cover the loss in value.
- Once I receive the returned item in acceptable condition, I will process your refund within 5-7 business days.
- Shipping costs are non-refundable unless the return is due to damage or an error on my part.
Damaged or Incorrect Orders
- If your order arrives damaged or incorrect, please contact me within 48 hours of delivery.
- Provide clear photos of the item and packaging for review.
- I will offer a replacement or full refund, depending on the situation.
Order Cancellations
- I accept cancellations within 24 hours of purchase, as long as the item has not been shipped.
- Custom or personalized orders cannot be canceled once I have started working on them.
Non-Returnable Items
- Original paintings (due to their unique and irreplaceable nature)
- Custom paintings and portrait commissions
- Digital downloads
If you have any questions or need further information, please click here to email me. Thank you for supporting my art!