Shipping policy
Shipping Policy
Last Updated: August 22, 2026
I take great care in packaging and shipping my artwork and products. Shipping origin may vary depending on the product and delivery destination.
1. Processing Time
Orders are normally dispatched within 3 business days, excluding weekends and public holidays.
Processing may take slightly longer during busy periods or for products that require additional preparation.
2. Shipping & Delivery
Original artworks and signed prints are dispatched from Ireland.
Art Kits and selected art materials may be dispatched from a fulfilment location selected according to the delivery destination and availability.
Orders are sent using suitable postal or courier services based on the destination, parcel size and service availability.
Delivery times are estimates only and may be affected by customs, postal delays or other circumstances outside my control.
3. Shipping Costs
Shipping costs are calculated based on the destination, parcel and available shipping service.
Any applicable shipping charge will be shown before you complete your purchase.
4. Customs & Import Charges
Orders may be subject to customs duties, import taxes or other charges depending on the destination.
Any charges not collected at checkout are the responsibility of the customer.
Customs clearance may also cause additional delivery delays.
5. Tracking
Tracking information will be provided when available for the selected shipping service.
Please allow some time for tracking information to update after dispatch.
6. Shipping Address
Please make sure your shipping address is complete and correct before placing your order.
I am not responsible for delivery problems caused by an incorrect or incomplete address provided by the customer.
If you notice an address error, please contact me as soon as possible before the order is dispatched.
7. Delayed, Lost or Damaged Orders
If your order is significantly delayed, lost or arrives damaged, please contact me as soon as possible.
For damaged orders, please keep the packaging and provide clear photos of the item and packaging where possible.
I will work with the shipping carrier to find an appropriate solution.
8. Returns
Returns are handled according to my Return & Refund Policy.
Return shipping costs are the responsibility of the customer unless otherwise required by applicable law or the order arrived damaged, faulty or incorrect.
Contact
If you have any questions about shipping or an existing order, please contact me by email.